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Screen Reader Access

FAQs

·     No.

·    No

· Yes. For Paper QR, pay the difference at the destination Customer Care before exit to get a new QR for exit.

·      Call 24×7 helpline. 155370

·        Call Patna Metro 24×7 helpline.

·   Use Passenger Emergency Alarm—operator will arrange assistance at next station.

·        Contact Customer Care on entry; or call 24×7 helpline for arrangement.

·        Not in trains; available at stations.

·        One bag up to 80×50×30 cm and 25 kg. 

·        Communication system between passenger and Train Operator in emergencies.

·        Doors close after dwell time with a warning beep (2–4s). Never try to board during door closing—it's unsafe and punishable.

·        Yes, at all stations.

·        Available on website.

·        Based on ambient temperature and passenger comfort.

·        No.

·        No.

·        No.

·        No.

·        Avoid wearing backpack on back—causes inconvenience; travel light.

·        Keep to the left.

Last updated on: 14-11-2023